Effortlessly connecting students, parents and tutors. Find and book tutoring sessions effortlessly with StudyBuddy!
User Research, User Flows, Wireframes, Prototypes, Usability Studies, Branding
ROLE
TIMELINE
UX Researcher
UX/UI Designer
Nov 2023 - Apr 2024
LINKS
DELIVERABLES
the problem
The tutoring industry struggles with the lack of a streamlined, user-friendly platform for connecting tutors, students, and parents. Despite the market's projected 8.37% growth between 2022 and 2027, over 60% of parents report difficulties finding reliable tutors, and 55% face challenges coordinating schedules. This fragmented process leads to inefficiencies, missed learning opportunities, and frustration for both learners and educators, highlighting the need for a more intuitive solution.
the solution
StudyBuddy is a seamless and intuitive platform that simplifies the process of finding and booking tutoring sessions, effectively bridging the gap between students, parents, and tutors. By streamlining scheduling, session management, and communication, it has made it easier for users to connect with qualified educators, reducing the time spent on coordination and enhancing the overall learning experience. With StudyBuddy, parents can effortlessly find reliable tutors, students can access personalized learning support, and tutors can manage their schedules more efficiently.
user research
Through interviews with tutors, parents, and students, I gathered insights into their needs and challenges. Using affinity mapping, I identified four key pain points in current tutoring apps: scheduling issues, limited exposure, compatibility, and trust and safety. These findings guided the design decisions for the platform.
pain points
1
Exposure
Tutors struggle with limited visibility on existing platforms, making it difficult to connect with potential students, reducing their opportunities to find new clients
2
Scheduling
Time-consuming management of tutoring schedules impact the balance with other academic activities.
3
Compatibility
Difficulty in communicating unique learning goals or struggles leads to lack of tutor-student compatibility.
4
Safety
Concerns about teaching in a secure online environment, affecting trust and safety in tutoring interactions.
user personas
I created 3 personas: a student, a parent, and a tutor. Each represented a key user group, focusing on understanding their motivations, pain points, and behavior patterns.
For this project, I chose to concentrate on the student persona, as it best represented the core user experience. By prioritizing the student's perspective, I could design solutions that directly addressed their key challenges, such as scheduling issues, compatibility with tutors, and ease of use.
wireframes
usability studies
round 1
( 1 )
Merge the "Sessions" and "Courses" sections to improve clarity and navigation.
( 2 )
Add a centralized view of all assignments to help users manage their workload effectively
( 3)
Add a "Popular Courses" section to inspire students to enroll in more classes.
( 1 )
round 2
Display actual dates on the homepage for better visibility of upcoming events and schedules.( 2 )
Include a review page before payment to confirm final booking details, such as time slots and total price.
( 3 )
Show tutors' availability on their profiles to make the booking process easier.
Next steps…
Design wireframes and prototypes for the tutor interface, including profile management and availability settings, and test with tutors.
1
Regularly conduct user testing with tutors and students to refine the app's usability.
2
Explore integrating third-party tools, like virtual whiteboards, to enhance interactive learning.
3
Impact
Although still a concept, StudyBuddy demonstrated the potential to simplify and improve the tutoring experience. Usability studies revealed strong engagement, with users appreciating clear navigation and scheduling features. Feedback highlighted the app's ability to streamline finding reliable tutors and reduce booking friction, making it easier for students and parents to connect with quality educational support.
"I love how easy it is to find a tutor that fits my schedule. The clear navigation and quick booking process make it so much simpler than other apps I've tried."
- Rafael F. (high school student)