DELIVERABLES

User Research, User Testing, Product Design, Circular Economy Design System, UX Design, Prototypes

ROLE

TIMELINE

Product Researcher

UX/UI Designer

Aug 2022 - Dec 2022

the problem

Traditional prescription pill bottles present significant usability challenges for patients, often leading to medication errors such as missed doses or incorrect pill intake. These issues stem from unclear labeling, hard-to-open caps, and inefficient design, which can be especially problematic for elderly or disabled individuals. Furthermore, the widespread reliance on single-use plastic bottles contributes to environmental waste, with millions of bottles ending up in landfills every year, exacerbating the global plastic pollution crisis.

the solution

The core of the solution is a mobile app designed to improve the overall user experience of medication management. The app offers intuitive features for tracking prescriptions, setting reminders, and managing dosages, helping patients take their medication accurately and on time. It also integrates a streamlined system for returning used pill bottles to pharmacies, promoting sustainability. To complement the app, redesigned pill bottles feature clearer labeling and ergonomic designs, making them easier to use. Together, the app and bottle redesign aim to provide a safer, more efficient, and environmentally conscious approach to managing prescriptions.

research

Prescription medicine bottles, crucial in daily life, present a recycling challenge. Despite being made of recyclable polypropylene, their small, round shape stumps traditional recycling methods.

Current prescription bottle labels often prioritize less critical information, overshadowing vital details like dosage instructions and warnings. The fonts used can be hard to read, highlighting the need for a redesign focused on clarity and prioritization to enhance patient comprehension and safety.

target user groups

Senior Citizens

Senior citizens are a big group of consumers and often have more than one prescription.

Some conditions to consider include, weaker grip, memory loss and eyesight loss.

Caregivers

Caregivers are in charge of their patients prescriptions. Can be professional nurses or family members.

They can have more than one patient, and need an organized system to avoid mix ups.

Schedule-Based User

There are consumers from different ages that require specific prescriptions on a daily basis.

It can be hard to track daily doses or dosage time with busy, changing schedules.

user persona

I developed three personas, each representing one of the target user groups: senior citizens, caregivers, and schedule-based users. For this project, I chose to focus on the senior citizen persona, as this group faces the most significant challenges with current prescription tracking apps. Seniors often encounter usability barriers due to visual impairments, complex app navigation, and difficulties setting flexible reminders. By prioritizing their needs, I aimed to design a more accessible and user-friendly solution that can improve medication management and safety for this vulnerable group.

pain points

1

Small Text & Buttons

Many apps have small fonts and buttons, making it difficult for seniors with visual impairments to read and navigate.

2

Complex Navigation

Cluttered or confusing interfaces can overwhelm older users, leading to frustration and errors in tracking their medication.

3

Rigid Reminder Systems

Existing apps often lack flexibility, making it hard for seniors to set reminders that fit their daily routines, resulting in missed doses.

4

Limited Progress Tracking

Many apps fail to provide a clear overview of medication adherence, which could help seniors stay consistent and motivated in managing their prescriptions.

wireframes

usability study

Homepage

Simplified the horizontal date calendar for easier navigation.
Added a "Reminder" button to allow users to set multiple reminders as needed.
Moved the account button from the header to the navigation bar for a cleaner layout.
Added a prominent "Emergency Call" button in the header for quick access.

Prescription Page

Added dates and times on each prescription card to serve as additional reminders.
Removed redundant dates from the top of the page for a cleaner look.
Enlarged buttons to make them more accessible.
Replaced arrow icons with "Edit" buttons for clearer interaction.

Calendar Page

Streamlined the date scroller, leaving only the month and navigation buttons to switch between months.
Added a daily schedule below the calendar for better organization and easy tracking.
Merged "Add Appointment," "Add Refill," and "Add Prescription" into a single "Add Event" button to simplify navigation.